Support

Solvara by Lauterstar

Need help with Solvara? The answers below cover the most common questions. You can also email us. We aim to reply within one business day.

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Frequently asked questions

Is Solvara really free?

Yes. The app is free to download and play. No account. No ads. Free play gives you numbered game sets at every level, plus a daily puzzle. If you want more, you can buy Solvara Unlimited once. It is not a subscription. It unlocks endless fresh puzzles, endless hints, every color theme, and every background.

How do I play?

The board is a crossword made of math facts. Some numbers are filled in. The rest sit in a bank below the board. Drag a tile into an empty cell. You can also tap a tile, then tap a cell. Fill every row and column so the math is true. The bank helps you think: if only one tile can finish a row, that tile goes there.

Can a puzzle have two right answers, or no answer at all?

No. We check every puzzle before you see it. It must have exactly one answer with your set of tiles. And you must be able to reason your way to it, step by step. No guessing. A board that fails either check is never shown.

Will I ever repeat a puzzle?

With Solvara Unlimited, each new puzzle is made fresh for you. The app checks it against every puzzle you have played on that device. Free play uses numbered sets at each level. When you finish a set, it starts over. You also get a new daily puzzle every day.

How do I restore my Solvara Unlimited purchase?

Got a new phone, or did you reinstall the app? Open Settings → Solvara Unlimited, and tap Restore Purchase. The unlock is tied to your Apple Account, so you will never pay twice.

How does the daily puzzle work?

Each day has one puzzle at each level. Everyone gets the same board. Pick your level on the Daily card. Any solve keeps your streak alive, not just the daily. Solve often and you earn streak freezes. A freeze covers one missed day for you.

How do I turn on daily reminders?

Open Settings → Notifications. Turn on Daily reminder and pick a time. Your phone schedules the reminder itself. No data leaves your phone.

Where is my progress saved?

On your phone. If you use iCloud, your play history also syncs through your own iCloud account. That is how your stats and streaks reach a new phone. Settings and unfinished games stay on each device. Nothing comes to us. We do not run any servers.

I lost my progress. Can it be restored?

If iCloud was on, install the app again and sign in to the same Apple Account. Your history and streaks should come back on their own. If iCloud was off, the data lived only on that phone. We cannot get it back, because we never had a copy. A phone backup protects the rest.

The app crashed or something went wrong

Email us at support@lauterstar.com. Tell us what happened: what you were doing, what device you have, and your iOS version. We will look into it and reply as soon as we can.